Privacy Policy
1. Introduction
At Quinn & Fox, accessible via quinnandfox.com, we are committed to safeguarding the privacy and personal data of our users. We handle personal data with the utmost integrity, transparency, and in strict accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, and your corresponding rights.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all data subjects who interact with quinnandfox.com, whether through browsing the website, creating an account, engaging with features, or making a purchase. Quinn & Fox acts as the “data controller” under GDPR, responsible for determining the purposes and means of processing your personal data.
If you are a California resident, Quinn & Fox operates as a “business” under the CCPA, meaning we collect and determine the use of your personal information for business purposes.
3. Categories of Data We Process
Depending on your interaction with our site, we may collect and process the following categories of personal data:
a. Usage Data
We collect information about your interaction with our website, such as browser type, IP address, geographical location, referring URLs, time and duration of visits, and pages viewed. This information helps us understand usage patterns and improve website functionality.
b. Account Data
When you create an account or place an order, we may collect your full name, billing and shipping address, email address, and telephone number to facilitate order processing and communication.
c. Profile Data
We may collect data regarding your purchase history, product preferences, highlighted interests, and behavior on the website to enhance your shopping experience.
d. Communication Data
Information shared when you contact us via email, live chat, or other support forms—including your messages, contact history, and issue descriptions—may be stored to improve customer service.
e. Technical Data
We collect data from your device or browser when accessing quinnandfox.com, including device type, operating system, browser configurations, language preferences, and other system settings necessary to deliver website services appropriately.
f. Transaction Data
We collect transactional details including payment method (note: we do not store full payment card details), purchase records, refund history, and delivery logistics to process and fulfill orders.
g. Preference Data
We store data related to your marketing consents, subscription preferences, and expressed interest in specific product categories in order to deliver a personalized shopping and communication experience.
4. Legal Bases for Processing
We rely on the following legal bases to process your personal data:
– Performance of a Contract: To fulfill and manage product purchases, user accounts, or service requests.
– Legitimate Interest: To analyze and improve our services, secure our platform, and communicate with users, provided these interests do not override your rights.
– Consent: In situations where required, especially for marketing communications and cookies, we will seek your explicit consent.
– Legal Obligation: To comply with regulatory or legal obligations imposed upon us, such as records retention.
5. Your Privacy Rights
Depending on your jurisdiction, you have the following rights in relation to your personal data:
– Right of Access: You have the right to request copies of your personal data held by us.
– Right to Rectification: You can request correction of any inaccurate or incomplete information.
– Right to Erasure: You may request deletion of your personal data under certain conditions.
– Right to Restriction: You can ask us to restrict the processing of your personal data in specific circumstances.
– Right to Data Portability: You may request a portable copy of your data in a structured, commonly used format.
– Right to Object: You have the right to object to processing of your data on grounds relating to your particular situation where processing is based on legitimate interests or public interest.
– Right to Withdraw Consent: You can withdraw consent for marketing communications or other consent-based data processing at any time.
– California Rights (CCPA): California residents have the right to request disclosure of personal information collected, request deletion, and opt out of the sale of personal information (Quinn & Fox does not sell personal data).
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement industry-standard security measures to protect the confidentiality, integrity, and availability of your data. These measures include:
– Data encryption (at rest and in transit)
– Access controls and authentication protocols
– Secure backups and disaster recovery systems
– Employee training on privacy and information security best practices
Despite our efforts, no method of data transmission or storage is entirely secure, and users share data at their own risk.
7. International Data Transfers
For users located within the European Economic Area (EEA), we may transfer personal data to countries outside the EEA when necessary. In doing so, we ensure such transfers comply with applicable data protection rules through mechanisms such as Standard Contractual Clauses (SCCs), adequacy decisions, or data processor agreements ensuring equivalent protections.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, contractual, or accounting obligations. Typical retention periods include:
– Account & Profile Data: Retained as long as the user account remains active and for a reasonable period thereafter.
– Transaction & Communication Data: Retained for up to 7 years for legal or tax retention obligations.
– Usage & Technical Data: Retained for up to 24 months for analytics and website optimization.
– Marketing Preference Data: Retained until consent is withdrawn or deemed expired under applicable laws.
9. Cookie Policy
We use cookies and similar technologies to enhance your browsing experience on quinnandfox.com. These cookies serve several purposes:
– Essential Cookies: Necessary for the website to function properly, such as login, shopping cart, and security features.
– Functional Cookies: Enable personalization and convenience functions (e.g., language settings).
– Analytics Cookies: Help us understand website usage patterns through anonymized tracking (e.g., Google Analytics).
– Performance Cookies: Improve website responsiveness and functionality testing.
10. Cookie Management and GDPR/CCPA Compliance
We offer visitors a cookie consent mechanism that complies with GDPR and CCPA, allowing you to opt in or out of non-essential cookies upon visiting our site. You may also control and delete cookies through browser settings at any time. Opting out of certain cookies may impact the website’s functionality.
For California residents, we recognize certain cookies may qualify as personal information. If this applies, we honor Do Not Sell My Personal Information requests and respect browser-enabled opt-out settings where applicable.
11. Children’s Privacy
We do not knowingly collect or solicit personal data from individuals under the age of 13. If it comes to our attention that such data has been inadvertently collected, it will be deleted promptly. Parents or guardians who suspect unauthorized data collection may contact us at [email protected].
12. Policy Updates
We may revise or update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. When changes are material, we will notify users via the website or by email (where consented). Continued use of quinnandfox.com following updates indicates acceptance of the revised policy.
13. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
Website: https://quinnandfox.com
We are committed to full compliance with applicable privacy laws and safeguarding your personal data. For all inquiries related to privacy or data security, the Quinn & Fox team will provide timely and transparent assistance.
