Privacy Policy for Quinn and Fox
1. Introduction
At Quinn and Fox (“we,” “our,” “us”), accessible at quinnandfox.com, we are firmly committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in full compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant data protection regulations. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website, products, and services.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of quinnandfox.com and describes how we process personal data in our role as a data controller under applicable laws. As the data controller, Quinn and Fox determines the purposes and means of processing your personal data, in compliance with all applicable legal obligations.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
We collect data regarding how you interact with our website, including your IP address, browser type and version, pages visited, referring URLs, time and date of visits, session duration, and similar diagnostic data.
b. Account Data
When you create an account or make a purchase, we collect identifiable information including your name, email address, billing and shipping addresses, and phone number.
c. Profile Data
We may collect data that reflects your interaction with our services, including product preferences, purchase history, wish lists, and behavior on the site.
d. Communication Data
When you communicate with us, including contacting our customer service, submitting inquiries, or participating in surveys, we capture the content of your messages and contact history.
e. Technical Data
We gather information about the devices you use to access our website, including your operating system, device type, system language settings, and browser configuration.
f. Transaction Data
When you make purchases, we process payment details (via secure third-party processors), order information, delivery logistics, and billing confirmations.
g. Preference Data
We collect your stated marketing preferences, such as consent to receive promotional emails, tailored product recommendations, and your expressed interest in particular categories or collections.
4. Legal Bases for Processing
We rely on the following lawful bases for processing personal data:
– The performance of a contract: To fulfill orders or respond to your service requests.
– Legal obligation: Where processing is necessary for compliance with a legal obligation.
– Legitimate interests: To operate and improve quinnandfox.com, detect fraud, and maintain a secure environment.
– Consent: Where legally required, particularly for marketing communications or non-essential cookies.
You have the right to withdraw your consent at any time where processing is based on consent.
5. Your Data Protection Rights
Subject to applicable law, you have the following rights:
– Access: You may request access to the personal data we hold about you.
– Rectification: You have the right to correct inaccurate or incomplete data.
– Erasure: You may request deletion of your personal data, subject to legal limitations.
– Restriction of Processing: You may request we limit processing in certain circumstances.
– Data Portability: Where processing is based on consent or contract, you may request a copy of your data in a structured, commonly used format for transfer to another provider.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational safeguards to protect your information, including:
– Encryption of data during transmission using SSL/TLS protocols.
– Access control systems to prevent unauthorized access.
– Regular security training for staff.
– Routine systems monitoring, backups, and incident response protocols.
7. International Data Transfers
Where personal data is transferred outside the jurisdiction in which it was collected, including to servers and service providers located abroad, we ensure adequate protection through recognized legal mechanisms, including Standard Contractual Clauses approved by the European Commission and adherence to local data protection laws.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described herein, or as required by law. Illustrative retention periods include:
– Account and Profile Data: Retained until account deletion or 24 months of inactivity.
– Transaction Data: Kept for 7 years for tax and regulatory purposes.
– Communication Data: Retained for 24 months after last contact.
– Cookie-Related Data: Varies by cookie type; see Section 9 below.
9. Cookie Policy
We use cookies and similar technologies to enhance your experience on quinnandfox.com. These include:
– Essential Cookies: Necessary for the functioning of the site, such as cart and login functionality.
– Functional Cookies: Enhance performance and tailor user settings.
– Analytics Cookies: Help us understand user behavior and improve site functionality.
– Performance Cookies: Monitor system performance, detect bugs, and optimize site speed.
We do not use cookies to track you across unrelated websites.
10. Cookie Management and Legal Compliance
On your first visit to quinnandfox.com and periodically thereafter, we provide users the ability to manage cookie preferences in compliance with GDPR and CCPA through a consent management tool. You can also disable non-essential cookies via your browser settings. Users located in California may opt-out of the sale of personal data pursuant to CCPA under the “Do Not Sell My Personal Information” link when applicable.
11. Special Protections for Children
Our website is not directed to, nor do we knowingly collect personal data from, children under the age of 13. If we become aware that we have collected personal data from a child under 13 without verified parental consent, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at [email protected].
12. Policy Updates and Notifications
We reserve the right to update or modify this Privacy Policy at any time in accordance with evolving legal requirements or changes to our practices. Any material changes will be clearly communicated via our website or by direct notification where appropriate. Continued use of quinnandfox.com after such updates signifies your acceptance of the revised terms.
13. Contact Us
If you have questions, concerns, or wish to exercise any of your data protection rights, please contact us at:
Email: [email protected]
Website: www.quinnandfox.com
At Quinn and Fox, we are dedicated to privacy compliance and the protection of your personal data. Please feel free to reach out with any privacy-related concerns.